Skip to content
Web Audience Driven Marketing Hero

Social Connections Playbook

How to build meaningful connections and long-lasting customer relationships with social media

Brands and businesses that lead with social-first strategies today are building a more connected world, strengthening relationships with customers—and gaining a lasting competitive advantage.

In this playbook, we’ll share a simple roadmap to help organizations better understand, connect, and engage with their digital audiences.

What you’ll learn

  • How to use social listening to create more effective social marketing strategies and provide better customer care
  • Techniques for analyzing social listening data to identify key insights and trends
  • How to find the mix of marketing content that resonates most with your audience
Share this resource

* indicates required fields

Related Resources

Social Media Trends 2026 Download this year’s free trend report and get in-depth data, insight from platform insiders, takeaways for your leadership team, and tactical guidance for analyzing and tracking trends.
Three overlapping business reports titled "Social Media Trends" with red and blue gradient design on a red background

Reports

Social Media Trends 2026

Download this year’s free trend report and get in-depth data, insight from platform insiders, takeaways for your leadership team, and tactical guidance for analyzing and tracking trends.
How can a global hospitality leader scale a unified social strategy across 250+ accounts? Barceló Hotel Group used Hootsuite to centralize their global brand strategy, deliver faster and more consistent customer care, and grow new followers by 46%.
Image for a Barceló Hotel Group case study, showing a woman in a straw hat relaxing in a pool with a floating tray of fruit and breakfast. An overlay states "46% new followers" and includes a small rocket icon.

Case Studies

How can a global hospitality leader scale a unified social strategy across 250+ accounts?

Barceló Hotel Group used Hootsuite to centralize their global brand strategy, deliver faster and more consistent customer care, and grow new followers by 46%.
Can an enterprise organization drive millions in business impact with social? How a global insurance provider drove $76 million in revenue and savings with Hootsuite
Woman holding a phone surrounded by small charts and graphs

Case Studies

Can an enterprise organization drive millions in business impact with social?

How a global insurance provider drove $76 million in revenue and savings with Hootsuite